Clerk: Claims

 

Clerk: Claims – Clover

Company: Clover
Job Title: Clerk: Claims
Location: Clayville, Gauteng, South Africa
Job Type: Permanent
Department: Credit Control
Job Category: Finance
Number of Positions: 1
Education Required: Grade 12 / National Certificate
Reference Number: CLO260814-1
Closing Date: 18 August 2026

About the Opportunity

Clover is currently recruiting for a Clerk: Claims to join its Credit Control department at the Clover Clayville branch in Gauteng.

The successful candidate will be responsible for processing credit notes on customer accounts and performing various claims-related administrative duties.

This is a permanent position suitable for candidates with Grade 12 and relevant administrative or claims-processing experience.

Minimum Requirements

Applicants must have:

  • Grade 12 / Matric or equivalent NQF Level 4 qualification

  • Relevant experience applying job-related concepts, techniques and processes at the required level

  • Fluent Business English

  • Intermediate computer literacy

  • Experience working with senior management

Key Competencies

The successful candidate should demonstrate:

  • A proactive and action-oriented approach

  • Ability to achieve results effectively

  • High standards of work

  • Honesty and consistency

  • Commitment and motivation

  • Ability to collaborate with others

  • Understanding and application of financial principles and practices

Duties and Responsibilities

Process Credit Notes

The successful candidate will be responsible for:

  • Obtaining claims from the Shoprite portal or Printing Clerk

  • Assessing the type of claim, such as pricing, short or return claims

  • Capturing price claims for investigation by the Pricing Department through the Price Claim Initiative

  • Releasing short credits from the Limboland system

  • Releasing return credits from the Limboland system

  • Assisting the Shoprite Controller with reconciliations and queries

  • Following up on unprocessed credit notes from various distribution warehouses

Administrative Duties

The successful candidate will also:

  • Perform general office duties and administration as required

  • Maintain and update filing systems, data, records and related systems

  • Handle and process documentation

  • Communicate with customers and employees when required

  • Relieve colleagues where necessary

  • Ensure deadlines are met as instructed by the Credit Manager


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