Clerk: Claims – Clover
Company: Clover
Job Title: Clerk: Claims
Location: Clayville, Gauteng, South Africa
Job Type: Permanent
Department: Credit Control
Job Category: Finance
Number of Positions: 1
Education Required: Grade 12 / National Certificate
Reference Number: CLO260814-1
Closing Date: 18 August 2026
About the Opportunity
Clover is currently recruiting for a Clerk: Claims to join its Credit Control department at the Clover Clayville branch in Gauteng.
The successful candidate will be responsible for processing credit notes on customer accounts and performing various claims-related administrative duties.
This is a permanent position suitable for candidates with Grade 12 and relevant administrative or claims-processing experience.
Minimum Requirements
Applicants must have:
Grade 12 / Matric or equivalent NQF Level 4 qualification
Relevant experience applying job-related concepts, techniques and processes at the required level
Fluent Business English
Intermediate computer literacy
Experience working with senior management
Key Competencies
The successful candidate should demonstrate:
A proactive and action-oriented approach
Ability to achieve results effectively
High standards of work
Honesty and consistency
Commitment and motivation
Ability to collaborate with others
Understanding and application of financial principles and practices
Duties and Responsibilities
Process Credit Notes
The successful candidate will be responsible for:
Obtaining claims from the Shoprite portal or Printing Clerk
Assessing the type of claim, such as pricing, short or return claims
Capturing price claims for investigation by the Pricing Department through the Price Claim Initiative
Releasing short credits from the Limboland system
Releasing return credits from the Limboland system
Assisting the Shoprite Controller with reconciliations and queries
Following up on unprocessed credit notes from various distribution warehouses
Administrative Duties
The successful candidate will also:
Perform general office duties and administration as required
Maintain and update filing systems, data, records and related systems
Handle and process documentation
Communicate with customers and employees when required
Relieve colleagues where necessary
Ensure deadlines are met as instructed by the Credit Manager
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