Reception Administrator
Mediclinic Vergelegen | Somerset West | Western Cape, South Africa
📍 Location: Somerset West, Western Cape
💼 Job Type: Permanent
🏢 Workplace: On-site
👥 Positions Available: 1
📅 Closing Date: 14 August 2026
🔖 Reference Number: 72576
👤 Recruiter: Yolande Andre
Reception Administrator Job Opportunity
Mediclinic Vergelegen is looking for a Reception Administrator to join its team in Somerset West. The successful candidate will assist patients with admissions and discharges while providing professional and efficient service.
The role is responsible for ensuring that patient administration processes are completed accurately, patient confidentiality is maintained, and operational and financial risks are identified and managed in accordance with organisational policies and procedures.
Key Responsibilities
The successful candidate will be responsible for:
Processing patient admissions, including pre-admissions and bookings, according to established procedures.
Assisting patients with the admission process in a professional manner.
Ensuring that patient discharges are processed effectively.
Following the Patient Administration Manual and relevant procedures.
Identifying and preventing potential financial risks.
Adhering to organisational policies and procedures.
Maintaining strict patient confidentiality.
Providing professional service and exceeding client expectations.
Supporting reception and patient administration functions.
Minimum Requirements
Education
Grade 12 or equivalent.
Experience
Previous experience is not essential.
Advantageous Experience:
Reception administration experience.
Previous experience working in a private healthcare facility.
Required Skills and Knowledge
Applicants should have knowledge or understanding of:
Computer applications, particularly Microsoft Office.
Patient admissions, bed functions and discharge processes.
Preparation processes for the following day's admissions.
Patient administration procedures and policies.
Patient confidentiality and cash-handling procedures.
Medical terminology and anatomy.
Medical aid schemes and the private healthcare environment.
ICD and CPT codes.
Hospital switchboard systems.
Patient administration programmes on AS400.
Workmen's Compensation Act (WCA) processes and procedures.
Identifying potential financial risks, including blacklisted patients and patient valuables.
Emergency and major incident procedures, including fire, floods and robbery.
Debtpack enquiries for checking outstanding amounts where applicable.
Important Information
All applicants will be considered. Preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as to internal applicants/employees who meet the minimum requirements.
Internal employees on fixed-term contracts: Please apply using an external candidate profile rather than your employee profile.
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