Banking Payments Administrator
Betway | Johannesburg | Gauteng, South Africa
💼 Job Type: Full-time
📍 Location: Johannesburg, Gauteng
📅 Closing Date: 31 August 2026
🔖 Job Requisition ID: JR13330
🕐 Posted: 4 days ago
Banking Payments Administrator Job Opportunity
Are you detail-oriented, organised and interested in building a career in banking, payments and online technology?
Betway is looking for a Banking Payments Administrator to join its team in Johannesburg. This is an exciting opportunity to work in the online gaming and digital payments environment while gaining valuable experience in banking operations, financial processing and technology-driven business processes.
About the Role
The successful candidate will support day-to-day banking and payment operations, ensuring that transactions and statement data are processed accurately and efficiently.
You will work closely with internal teams and external service providers to resolve queries, manage payment-related issues and maintain smooth operational processes.
Key Responsibilities
Your duties will include:
Source and manage statement data accurately according to operational requirements.
Resolve queries and escalations within agreed Service Level Agreements (SLAs).
Capture and process manual credits accurately and within required timeframes.
Communicate with internal teams and external service providers to resolve issues.
Identify discrepancies in data and statements and escalate them appropriately.
Monitor sporting events that could result in increased transaction volumes.
Monitor and respond to processor queries promptly.
Prioritise and efficiently handle VIP-related queries.
Support end-to-end operational processes across banking functions.
Identify opportunities to improve processes through automation and efficiency enhancements.
Continuously develop your knowledge and improve your performance.
Assist with resolving operational and product-related issues.
Minimum Requirements
To be considered for the Banking Payments Administrator position, you should have:
A relevant tertiary qualification, such as a BCom, or be currently studying towards one.
Basic Excel knowledge.
Strong computer literacy.
Excellent attention to detail and accuracy when working with data.
Good time-management skills and the ability to meet deadlines.
The ability to work effectively under pressure in a fast-paced environment.
A strong sense of accountability and ownership.
The ability to work independently as well as within a team.
Strong written and verbal communication skills.
Adaptability and a willingness to learn and develop professionally.
Advantageous Skills and Experience
The following would be beneficial:
Experience in banking operations.
Experience in payments or financial processing.
Exposure to betting, gaming or digital commerce environments.
Knowledge of betting markets or customer behaviour.
Understanding of regulatory and compliance environments.
Exposure to financial product development or implementation.
Career Development
As part of the recruitment process, relevance to the organisation's Talent Management and Talent Development Programme will be considered.
Shortlisted candidates may also be required to complete an assessment.
Background Checks
Because this position involves access to customers' financial information, successful applicants will be required to undergo credit and criminal record checks.
Qualification verification will also be conducted because the required qualification is considered an inherent requirement of the position.
By applying for the position and providing the required information, applicants give permission for these checks to be conducted. All checks will be handled confidentially and used solely for verification purposes.
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