Internal Sales Administrator – PG Group
Company: PG Group
Brand: Shatterprufe®
Location: Eastern Cape, South Africa
Job Type: Permanent
Date Posted: 14 August 2026
Job Category: Sales / Customer Service
About the Opportunity
PG Group is looking for an Internal Sales Administrator to support its aftermarket sales operations in the Eastern Cape.
The position is within Shatterprufe®, a leading manufacturer and distributor of original-equipment and aftermarket replacement automotive glass products.
The successful candidate will provide efficient sales and administrative support while delivering excellent customer service, processing orders accurately and helping the business achieve its sales targets and increase market share.
About Shatterprufe®
Shatterprufe® manufactures and distributes automotive safety glass products, including Shatterprufe® laminated windscreens and Armourplate® toughened automotive safety glass.
The company's automotive glass plants manufacture millions of laminated and toughened glass products annually for customers worldwide, with Shatterprufe® products also installed by Original Motor Manufacturers in Southern Africa.
Main Purpose of the Job
The successful candidate will be responsible for supporting the business in selling aftermarket stock through excellent customer service.
The role focuses on ensuring customer orders are processed efficiently and accurately while contributing to sales growth and customer satisfaction.
Key Responsibilities
The successful candidate will:
Process all customer orders accurately and within required timeframes
Ensure excellent customer service and customer satisfaction
Complete administrative duties associated with the position
Process invoices accurately
Prepare and maintain required reports
Coordinate courier services to ensure customer orders are delivered on time
Handle and resolve customer queries on a daily basis
Build effective relationships with internal and external stakeholders
Promote and upsell products and services during customer interactions
Support the achievement of sales targets
Contribute to increasing overall market share
Ensure staff are effectively managed and held accountable where applicable
Support performance and disciplinary procedures
Assist with staff development and mentoring through talent-management and IDP processes
Critical Job Requirements
Applicants should have:
Grade 12 / Matric
Marketing Diploma
Knowledge of SAP
At least 1 year of customer service or sales experience
Required Skills
The ideal candidate should demonstrate:
Professional telephone etiquette
Good computer skills
Diplomacy
Strong interpersonal skills
Customer-oriented approach
Good listening skills
Ability to work in a planned and structured manner
Strong communication skills
Ability to build and maintain positive customer relationships
What the Role Offers
This opportunity provides exposure to:
Internal sales
Customer service
Automotive aftermarket products
Order processing
Invoicing and reporting
Courier and delivery coordination
Sales and upselling
Customer relationship management
SAP systems
Performance and people management
Post a Comment