Cabin Crew

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Cabin Crew

Reference Number: SAA250730-2
Location: Kempton Park, Gauteng, South Africa
Division: Operations – Inflight Services
Job Type: Fixed-Term Contract (6 Months)
Closing Date: 5 August 2025


Purpose of the Role:

To ensure on-board safety and deliver a 5-star customer experience that aligns with SAA’s service standards. Cabin Crew members are responsible for managing emergency situations, medical incidents, and customer disputes, while maintaining high levels of professionalism and service across all flights.


Key Responsibilities:

  • Ensure passenger and crew safety during flights

  • Deliver exceptional in-flight customer service

  • Respond effectively to emergencies and medical situations

  • Ensure compliance with SAA's service procedures and touch-point standards

  • Uphold the corporate brand and promote the airline's image

  • Follow the SCCM and Purser’s instructions on board

  • Ensure adherence to CAA regulations, BCEA, LRA, and internal company policies

  • Complete accurate reporting and contribute to inflight service strategy and cost containment


Minimum Requirements:

  • Grade 12 (Matric)

  • Valid SACAA Cabin Crew Licence

  • Must be South African with a valid ID

  • English fluency (written and verbal)

  • Must be able to swim

  • Minimum height of 1.58m and BMI not exceeding 35

  • Must fit within aircraft aisle dimensions

  • Must pass medical, criminal, psychometric and psychological assessments

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