Closing Date: 17 June 2026
Location: Klerksdorp, North West
Reference Number: 1190350
Job Type: Permanent
Introduction
Lancet Laboratories is recruiting for an Admin Clerk / Site Courier position based in Klerksdorp. The successful candidate will provide administrative, courier, and sample-handling support to ensure the efficient processing and delivery of laboratory specimens and reports.
Job Purpose
The successful applicant will be responsible for receiving, capturing, sorting, and distributing laboratory samples while providing messenger and administrative support functions within the laboratory environment.
Minimum Requirements
Grade 12 (Matric) or relevant NQF Level 4 qualification
0–1 year relevant working experience
Computer literacy
Knowledge of laboratory information systems
Understanding of organisational policies and procedures
Key Responsibilities
Sort and distribute laboratory samples according to standard operating procedures
Process sample registrations and handle related queries
Dispatch specimens for testing and monitor progress until results are received
Conduct hospital rounds to collect samples and distribute reports
Assist with customer queries and complaints
Track courier deliveries and specimen movement
Investigate and resolve pre-analytical laboratory process delays
Maintain cleanliness and organisation within the work area
Monitor and order stock when required
Deliver stock to doctors' rooms
Manage reception duties and provide customer service
Receive patient payments and ensure correct banking procedures
Log incidents and customer complaints
Scan and process patient documentation
Adhere to company uniform and operational procedures at all times
Required Competencies
Attention to detail
Customer service orientation
Communication and interpersonal skills
Confidentiality
Teamwork
Empathy
Flexibility and patience
Telephone etiquette
Ability to work under pressure
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