Donor Recruiter – South African National Blood Service
Donor Recruiter Job Opportunity – South African National Blood Service (SANBS)
📍 Location: East London, Eastern Cape
📅 Apply By: 18 August 2026
📌 Listing Reference: sanbs_003408
💼 Job Type: Permanent
🏢 Business Unit: East London
💰 Remuneration: R293,376.00 per annum
🏷️ Industry: Medical, Health & Social Care
📂 Job Category: Media, Advertising, PR, Publishing and Marketing
🟢 Listing Status: Online
About the Opportunity
An opportunity has become available for a Donor Recruiter at SANBS.
The successful candidate will be responsible for recruiting and educating blood donors, ensuring recruitment and collection targets are achieved and contributing to the maintenance of a sustainable and safe blood supply.
Key Performance Areas
Customer & Stakeholder Management
The successful candidate will:
Participate in donor recruitment pilot studies conducted at selected blood drives
Attend to donor queries and complaints
Report required follow-up actions to the Donor Relations Practitioner
Provide feedback regarding donor educational needs, including talks and educational activities
Assist with organising donor marketing functions such as media launches, donor awards and controller functions
Internal Processes & Blood Drive Support
Responsibilities include:
Delivering advertising material such as flyers, posters, banners and boards before blood drives
Contacting blood drive controllers and peer promoters to confirm that arrangements are in place
Assisting with finding alternative venues when the allocated venue is unsuitable
Recording relevant venue information on the recruiter's report form
Displaying advertising material and directional arrows to improve blood drive visibility
Recruiting and educating blood donors to achieve collection targets
Highlighting risk-behaviour information to donors to support a safe and quality blood supply
Welcoming donors in a friendly and professional manner
Helping donors feel comfortable and ensuring a positive donation experience
Providing donor information pamphlets and ensuring donors understand the importance of reading and understanding the information
Monitoring the flow of the blood drive, under the guidance of the Clinic Supervisor, to minimise waiting times
Offering refreshments to donors where required
Assisting with customer service-related questions
Referring medical questions to the Clinic Supervisor
Assisting with the setup and pack-up of blood drives
Ensuring venues are left clean and in good order
Promoting campaigns to donors and providing feedback to the Donor Relations Practitioner
Assisting with branch promotions, shows and exhibitions
Learning & Growth
The successful candidate will be expected to:
Submit weekly donor recruitment reports to the Donor Relations Practitioner
Make recommendations to improve blood drive performance
Keep their personnel file updated
Ensure relevant Standard Operating Procedures (SOPs) are read and understood
Complete required competency assessments
Attend relevant meetings and training sessions
Keep up to date with developments in the field
Contribute to knowledge sharing within the team
Minimum Requirements
Education
Grade 12 / Matric
Marketing / Public Relations Certificate with a minimum duration of 6 months
Code B Manual Driver's Licence
Experience & Knowledge
No specific prior experience is listed as a requirement for this position.
Other Skills & Requirements
Computer literacy
Working knowledge of MS Office
Good communication and interpersonal skills
Customer-focused approach
Ability to engage and educate members of the public
Ability to work towards recruitment and collection targets
Professional and friendly approach when dealing with donors
Post a Comment