ADMIN CLERK / RECEPTIONIST
A job opportunity exists for the right candidate at Trichardt Lab.
Employment Type: Permanent
Reference No: 1193958
Location: Trichardt Lab
Closing Date: 26 August 2026
JOB SUMMARY
Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.
MINIMUM CRITERIA REQUIRED
Grade 12 or relevant NQF Level 4 qualification.
BSc Degree will be advantageous.
0–1 years' relevant working experience.
RELEVANT JOB KNOWLEDGE
Computer literacy.
Laboratory Information Systems.
Organisational policies and procedures.
KEY PERFORMANCE AREAS
Administers sorting and distribution of samples according to set Standard Operating Procedures to ensure the correct and prioritised channelling of specimens to various laboratories/sites.
Processes sample registration ("logging") and queries according to set Standard Operating Procedures.
Ensures dispatching of specimens for processing in accordance with prescribed Standard Operating Procedures.
Monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround times.
Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant Standard Operating Procedures.
Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
Tracks the progress of sample delivery by couriers to ensure specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set Standard Operating Procedures.
Investigates bottlenecks in pre-analytical laboratory processes and ensures timely resolution of challenges.
Ensures basic housekeeping in the working area, including suitable cleaning and preparation of equipment according to set Standard Operating Procedures.
Monitors stock levels and orders additional stock to ensure the availability of required materials at all times.
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