Receptionist – Protea Chemicals (Omnia)
Location: Mobeni, KwaZulu-Natal, South Africa
Company: Protea Chemicals (A Division of Omnia)
Job Type: Temporary
Reference Number: OMN260618-4
Positions Available: 1
Closing Date: 25 June 2026
Job Description
Protea Chemicals, a division of Omnia, is seeking a professional and highly organized Receptionist to join its Mobeni operation. The successful candidate will be responsible for managing front-office operations while providing administrative and operational support across various departments, including Production, Customer Service, Procurement, SHEQ, and Planning.
This role requires a customer-focused individual with excellent communication skills, strong administrative abilities, and the capacity to coordinate multiple functions in a fast-paced industrial environment.
Purpose of the Role
The Receptionist will ensure the smooth operation of reception services, visitor management, inventory administration, induction coordination, laundry services, hospitality support, and general business administration while maintaining high standards of professionalism and efficiency.
Key Responsibilities
Reception and Front Office Administration
Manage the reception area and provide professional front-desk support.
Welcome and assist visitors, contractors, suppliers, drivers, and employees.
Answer and direct incoming telephone calls and emails.
Maintain visitor registers and ensure site access procedures are followed.
Coordinate meeting room bookings and office administration activities.
Facilitate inductions for visitors, contractors, drivers, and new employees.
Ensure all induction documentation is completed and filed correctly.
Communicate site safety and compliance requirements effectively.
Stationery and Inventory Control
Issue and receive stationery for employees and departments.
Maintain accurate stationery inventory records.
Monitor stock levels and arrange replenishment when required.
Conduct regular stock counts and report shortages.
Grocery Management
Manage grocery inventory for the Mobeni site.
Maintain stock records and ensure proper storage practices.
Monitor stock levels and coordinate replenishment.
Assist with stock reconciliations and reporting requirements.
Laundry Administration
Coordinate laundry services for Production Department overalls.
Manage collection and distribution of workwear.
Maintain laundry schedules and garment allocation records.
Liaise with service providers to ensure timely turnaround times.
Production and System Administration
Assist the Production team with creating and processing requisitions on Microsoft Dynamics 365 (D365).
Capture requisition information accurately and timeously.
Follow up on requisition approvals.
Provide administrative support to the Production Department.
Compliance and SHEQ Administration
Capture and maintain isometric inspection findings and related documentation.
Update records and close findings where authorized.
Maintain filing systems for compliance and inspection records.
Support adherence to company SHEQ policies and procedures.
Business Support Functions
Provide administrative assistance to the Customer Service Consultant (CSC).
Support Procurement with documentation and filing requirements.
Assist SHEQ and Planning teams with administrative tasks.
Perform additional administrative and operational duties as required.
Boardroom and Hospitality Support
Prepare and serve refreshments for meetings, visitors, and guests.
Ensure boardrooms are clean, organized, and ready for meetings.
Monitor and replenish kitchen and refreshment supplies.
Minimum Requirements
Qualifications
Grade 12 / Matric certificate.
Tertiary qualification in Administration will be advantageous.
Experience
Minimum of 3 years’ experience in reception or administrative support.
Proficiency in Microsoft Office (Word, Excel, and Outlook).
Experience with Microsoft Dynamics 365 (D365) or similar ERP systems will be advantageous.
Experience in inventory, stock control, or stores administration will be beneficial.
Skills and Competencies
Excellent communication and interpersonal skills.
Strong administrative and coordination abilities.
Professional telephone etiquette.
Customer service orientation.
Strong organizational and record-keeping skills.
Time management and multitasking abilities.
Stock and inventory control knowledge.
Attention to detail and accuracy.
Ability to work under pressure and meet deadlines.
Problem-solving and decision-making skills.
Teamwork and collaboration.
Professionalism and confidentiality.
Understanding of SHEQ requirements and compliance procedures.
Why Join Protea Chemicals?
Protea Chemicals is a leading division of Omnia and offers employees the opportunity to work in a dynamic environment where operational excellence, safety, and customer service are highly valued. This role provides broad exposure to administration, logistics, compliance, and operational support functions.
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