Clerk: Debt Collection

Job Details

Closing Date: 18 June 2026 (12:00 PM)
Reference Number: MN4126/26
Job Title: Clerk: Debt Collection
Job Type: Permanent
Employer: Midvaal Local Municipality
Location: Meyerton, Gauteng, South Africa
Job Category: Finance / Revenue Management / Administration

Job Description

Midvaal Local Municipality is seeking a suitably qualified and experienced Clerk: Debt Collection to join its Revenue Management team. The successful candidate will be responsible for debt collection administration, customer account enquiries, indigent application support, and assisting with legal debt recovery processes.

This position requires a detail-oriented individual with strong communication, administrative, and customer service skills who can effectively manage debtor-related enquiries while ensuring compliance with municipal policies and procedures.

Preference will be given to Midvaal residents and applicants who promote representativity in terms of the municipality's Employment Equity targets.

Minimum Requirements

Qualifications

Grade 12 (Matric).
National Diploma or equivalent qualification in Financial Management, Accounting, or a related field.
Valid driver's licence.

Experience

Minimum of 2–3 years' relevant debt collection experience within a Local Government environment.

Technical Skills

Computer literacy in:
- Solar System
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint

Competencies

Excellent telephone etiquette.
Strong organisational and administrative skills.
Good interpersonal and communication skills.
Adaptability and problem-solving abilities.
Conflict and stress management skills.
Negotiation and assertiveness skills.
Office and diary management skills.
Strong writing and typing abilities.
Ability to maintain a high standard of work output.
Knowledge of relevant legislation, policies, and municipal procedures.

Key Responsibilities

Attend to enquiries from debtors regarding overdue municipal accounts.
Assist customers with debt-related enquiries received in person, telephonically, or in writing.
Handle cut-off list enquiries and arrange reconnection of services following payment.
Liaise with Council attorneys regarding accounts handed over for collection.
Process and post legal fees to debtor accounts through journal entries.
Verify payments transferred from Council attorneys to debtor accounts.
Assist with the administration and processing of indigent applications.
Maintain accurate debtor records and supporting documentation.
Provide administrative support to the Revenue and Debt Collection section.
Perform any other ad hoc duties assigned by management.

Salary and Benefits

Salary Scale:
R240 288 – R268 596 per annum
(Level 09 of a Grade 04 Local Authority)

Total Remuneration Package:
R395 369.84 per annum (inclusive of benefits)

Employment Equity

Midvaal Local Municipality is an equal opportunity and affirmative action employer committed to employment equity and representativity.

Preference will be given to candidates who promote representativity in line with Employment Equity targets.
Persons with disabilities are strongly encouraged to apply.

Important Information

Candidates must apply through the Midvaal Local Municipality recruitment portal.
Foreign qualifications must be accompanied by a SAQA evaluation certificate.
Shortlisted candidates will undergo qualification verification, criminal record checks, and security vetting.
Incomplete, unclear, illegible applications or applications submitted without a CV will be disqualified.
Due to the high volume of applications, only shortlisted candidates will be contacted.
If you do not receive feedback within three (3) months after the closing date, please consider your application unsuccessful.
The Municipality reserves the right not to make an appointment.