Confirmations Clerk – Mediclinic Heart Hospital (Arcadia, Pretoria)
Closing Date: 03 July 2026
Reference Number: 71542
Job Type: Permanent
Workplace: On-site
Location: Arcadia, Pretoria, Gauteng, South Africa
Company: Mediclinic Heart Hospital
Industry: Healthcare Administration
Job Overview
Mediclinic Heart Hospital is recruiting a Confirmations Clerk to join its administration team in Arcadia, Pretoria. The successful candidate will be responsible for obtaining patient authorisations and re-authorisations, capturing accurate patient information, identifying financial risks, and ensuring compliance with medical aid and hospital procedures.
This opportunity is suitable for candidates with excellent administrative skills who are interested in building a career within the healthcare sector.
Minimum Requirements
- Grade 12 (Matric) or equivalent (Essential)
- No previous work experience required
Advantageous
- Experience in a clinical or healthcare environment
Key Responsibilities
- Obtain medical aid authorisations and re-authorisations for identified patients.
- Ensure patient accounts are authorised to minimise unpaid claims.
- Capture and update patient information accurately on hospital systems.
- Communicate with patients, medical schemes, healthcare professionals, and other relevant stakeholders.
- Identify financial risk cases and escalate them where necessary.
- Adhere to Level 2 clinical coding standards.
- Ensure compliance with confirmation procedures, funder contracts, and relevant legal requirements.
- Maintain accurate records while following patient confidentiality and hospital policies.
Knowledge and Skills
- Computer literacy, including Microsoft Office
- Knowledge of medical aid requirements and funder contracts
- Understanding of patient administration systems (AS400 experience will be advantageous)
- Knowledge of Level 2 Clinical Coding
- Familiarity with B2B EMS (Electronic Message System) for authorisation management
- Understanding of patient administration policies and procedures
- Knowledge of relevant legislation, including the Consumer Protection Act and Prescribed Minimum Benefits (PMB)
- Ability to identify potential financial risks such as missing authorisations or insufficient Length of Stay (LOS) and Level of Care (LOC)
- Strong communication and organisational skills
- Good attention to detail and accuracy
- Ability to work in a fast-paced healthcare environment
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