Floor Supervisor (45hr)

Location: Carnival Mall, Brakpan, Gauteng, South Africa
Company: Totalsports (Part of TFG – The Foschini Group)
Job Reference: 8503
Job Schedule: Full-time
Closing Date: 30 July 2025
Posting Date: 25 July 2025

Job Description

Key Responsibilities:

Support store management with effective leadership and team motivation.
Ensure operational excellence with a strong customer-centric focus.
Inspire commitment and high performance within the store team.
Prioritize tasks efficiently and manage multiple responsibilities.
Contribute to merchandise planning and visual presentation.
Drive store performance by monitoring key performance indicators (e.g., turnover, rewards, new accounts, visuals).
Support execution of the customer service strategy to ensure satisfaction.

Minimum Requirements

Education:

Matric certificate required.

Experience:

Minimum 3 years retail experience.
At least 1 year in a store leadership or supervisory role.

Skills:

Strong leadership, interpersonal, and communication abilities.
Ability to work independently with a high sense of urgency.
Flexibility to adapt to various customer needs and business demands.
Excellent organization, planning, and multitasking skills.
Attention to detail and initiative in fast-paced retail environments.
Proficiency in strategic sales planning, customer value management, and sales process execution.

Success Behaviours:

Takes initiative and handles challenges with urgency and enthusiasm.
Builds strong internal and external networks.
Delivers customer-focused solutions.
Makes timely, well-informed decisions.
Embraces innovation in business and digital technology.
Motivates team members to achieve high performance.
Uses reflection and feedback for self-improvement.

Employment Equity

Preference will be given to candidates from designated groups in line with the Employment Equity Act.

About the Company

TFG is a leading retail group with 34 diverse lifestyle and apparel brands. Totalsports, a part of TFG, is the "Home of Sport," focused on performance, inspiration, and making fitness accessible to all. The brand values authenticity, innovation, and motivation and seeks candidates passionate about sport and leadership.

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Floor Supervisor (45hr)