Customer Support – Heidelberg, Gauteng, South Africa
Company: Jonsson Workwear
Location: Heidelberg, Gauteng
Role Type: Full-time | In-Store | Customer-Facing
At Jonsson Workwear, exceptional service isn’t just a goal—it’s our promise. Every customer interaction is a reflection of our brand’s commitment to brilliance, efficiency, and genuine care. Our Customer Support team plays a vital role in making this happen.
We are looking for a customer-obsessed, professional, and driven individual to join our Heidelberg store. You will be the face of Jonsson Workwear in-store—ensuring that each customer receives tailored solutions, seamless service, and an experience that exceeds expectations.
Key Responsibilities:
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Deliver exceptional in-store customer service with warmth and professionalism.
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Build strong relationships with new and existing customers by understanding their unique needs.
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Recommend tailored workwear solutions using deep product knowledge.
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Ensure smooth processing of customer requests and follow through on commitments.
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Collaborate with team members to provide the best overall customer experience.
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Accurately and efficiently carry out tasks, balancing speed with attention to detail.
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Demonstrate charisma, professionalism, and a consistent customer-first mindset.
What We’re Looking For:
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A confident, articulate communicator who enjoys helping others.
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A fast learner with strong interpersonal skills.
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Detail-oriented, reliable, and committed to delivering on promises.
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Passionate about service excellence and teamwork.
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Presentable, well-spoken, and adaptable in a fast-paced environment.
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