Job Title: Receptionist
Location: Gardens, Western Cape, South Africa
Salary: R8,000 per month
Job Type: Permanent, Full-time
Closing Date: 07 June 2025
Job Reference: DM1306885GarR
About the Employer
The Capital Hotels is a forward-thinking hospitality group focused on transforming the industry through a strong staff-centered culture. They believe in promoting talent based on values such as integrity, discipline, and teamwork, rather than seniority alone. Their work environment supports respect, rapid recognition, and meaningful career progression.
Role Description
As a Receptionist, you will serve as the first point of contact for guests, ensuring a seamless and welcoming experience throughout their stay. The role involves managing check-ins, check-outs, guest transactions, and addressing special requests with professionalism and efficiency.
Key Responsibilities
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Check guests in and out of the hotel
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Maintain guest accounts and process transactions
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Handle special requests and assist guests as needed
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Assist with reservations and provide information about services
Minimum Requirements
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Matric (Grade 12)
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Hospitality qualification or similar
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1–2 years of experience in a receptionist role
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Proficiency in MS Office and a Property Management System (e.g. Protel)
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Excellent communication and interpersonal skills
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Strong problem-solving skills and calm under pressure
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Honest, trustworthy, and able to handle confidential information
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Presentable, well-spoken, and a team player
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Ability to work shifts
Additional Information
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Relocation costs will be your responsibility if you reside outside the city
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Promotion opportunities based on performance and values
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Culture of respect, recognition, and rapid career advancement
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