General Administrator I – Macsteel Fluid Control
General Administrator I Job Opportunity – Macsteel Fluid Control Gauteng
📍 Location: Mac City – Elandsfontein, Gauteng
📅 Closing Date: 18 August 2026
📌 Reference Number: MCS260811-3
💼 Job Type: Full Time
🏢 Business Unit: Fluid Control
🏭 Division: Fluid Control Gauteng
📂 Department: Administration
🎓 Minimum Education: Grade 12 / National Certificate
General Administrator I Job Opportunity
Macsteel Fluid Control Gauteng is looking for a detail-orientated General Administrator to join the Mac City team.
The successful candidate will provide effective administrative and office support across the office, operations and front-of-house environment. The role includes managing reception and switchboard duties, maintaining accurate administrative and document-control records, handling financial administration and supporting customer service activities.
The successful candidate will also liaise with production, planning and dispatch teams to ensure customer orders and delivery timelines are met, resolve customer and payables queries, and assist with community projects and sponsorship initiatives.
Minimum Requirements
National Senior Certificate / Grade 12.
Experience with SAP, Ariba and K2 programs.
NQF Level 6 Diploma / Advanced Certificate in Office or Sales Administration is recommended.
Minimum 3 years' experience in an administration role.
Strong understanding of fluid products, including valves, pipes, fittings and flanges.
Knowledge of structural steel is essential.
Computer literate with the ability to complete reports and maintain accurate documentation.
Strong organisational and administrative skills.
Good communication and customer-service abilities.
Duties and Responsibilities
Office Management
Deliver professional, responsive and customer-focused reception and switchboard services.
Create a positive first impression and support effective communication within the branch.
Manage administrative records in line with document-control and retention requirements.
Ensure information is accurately captured, retrievable and available to operational departments.
Order office items including PPE, groceries and stationery.
Create orders for inspections and stock transfers.
Maintain Goods Receipt Notes (GRNs) for accurate inventory control and supplier invoice processing.
Receive supplier invoices from the Purchasing Department.
Submit invoices to the Supervisor for review, stamping and approval.
Ensure approved creditors are submitted to Payables for payment.
Maintain accurate records of invoices, GRNs and payment documentation.
Reconcile and control petty cash.
Maintain and process sundry orders for stationery, groceries and office equipment.
Process Service Entry Sheets for plant and maintenance orders.
Administer cash customer refunds.
Process external transport invoices for payment.
Receipt monthly branch services and rental invoices.
Scan payable documents and ensure approved invoices are submitted for payment.
Resolve queries relating to outstanding payable documents.
Issue branch stationery and groceries.
Administer daily banking.
Relieve the cashier when required.
Maintain accurate administration, recordkeeping and reporting.
Assist with community projects and sponsorship requests, including golf days and local initiatives.
Assist teams with general administrative functions.
Customer & Stakeholder Management
Build and maintain strong relationships with customers.
Resolve customer queries, complaints and service-related issues professionally and efficiently.
Maintain high levels of customer satisfaction and retention.
Communicate effectively with internal and external stakeholders.
Operational & Commercial Coordination
Liaise with production, planning and dispatch teams to ensure customer requirements are met.
Ensure order specifications are accurate.
Monitor and follow up on delivery timelines.
Follow up on outstanding orders and customer commitments.
Resolve operational issues that may affect customer service delivery.
Financial Performance
Comply with company work rules, standards and procedures.
Minimise waste within the area of responsibility.
Identify and provide feedback on potential cost-saving initiatives.
Maintain accurate financial and administrative records.
Compliance, Safety & Quality
Ensure compliance with company policies and procedures.
Comply with SHEQ requirements.
Follow safe working practices at all times.
Report workplace risks, incidents and non-conformances.
Maintain high standards of professionalism, ethics and accountability.
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