Employer: RCL Foods
Company: RCL Foods
Functions: Commercial (Credit Management Team)
Job Title: Claims Clerk
Job Type Classification: Permanent
Reference Number: RCL260529-2
Location: Bedfordview, Gauteng, South Africa
Closing Date: 11 June 2026
Salary
Salary details not specified in the advertisement.
Job Overview
RCL Foods is seeking a detail-oriented and highly organised Claims Clerk to join the Commercial Credit Management team based in Bedfordview.
The successful candidate will be responsible for managing and distributing claims, processing Proof of Delivery (POD) documents, and supporting credit control operations across multiple business units and major retail customers including Shoprite and Pick n Pay.
This role requires strong analytical ability, high-volume data processing experience, and proficiency in financial systems and Microsoft Excel.
Key Responsibilities
Claims & POD Management
Extract outstanding Proof of Delivery (POD) documents from the Capisol platform.
Submit extracted PODs to Credit Controllers for onward submission to customer head offices.
Ensure all POD extraction processes are completed within the first week of each month.
Manage and distribute claims accurately and timeously.
Data Processing & System Capturing
Process BBR value-only credit and debit transactions via Syspro using Document Approval workflows.
Capture and process Milling, Grocery, and Sugar credit notes using Activity Tracker and approval systems.
Process Sugar Business Unit pricing claims accurately and within required timelines.
Month-End Compliance
Ensure all transactions and documentation are completed within strict month-end deadlines.
Assist in maintaining completeness and accuracy of financial records during closing periods.
Support reconciliation and reporting processes where required.
Credit Control Support
Provide administrative support to Credit Controllers across multiple accounts.
Assist in resolving queries related to claims and credit transactions.
Collaborate with internal teams to ensure smooth credit management operations.
Banking & Receipting
Process customer payments from daily bank statements onto the system.
Ensure accurate allocation of receipts to customer accounts.
Identify and escalate discrepancies promptly for resolution.
Minimum Requirements
Essential Requirements
Tertiary qualification in Finance or a related field.
Experience working with high volumes of claims and financial data.
Strong Microsoft Excel skills.
Advantageous Requirements
Experience working on Syspro.
Exposure to credit management or FMCG industry environments.
Skills & Competencies
High-volume data processing
Claims and credit administration
Financial system proficiency (Syspro advantageous)
Microsoft Excel proficiency
Attention to detail and accuracy
Time management and deadline adherence
Problem-solving and analytical thinking
Communication and teamwork
Ability to work under pressure
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