Wardhostess – Pretoria (Talent Pool)
Reference Number: TSE250819-27
Closing Date: 30 September 2025
Location: Pretoria, Gauteng, South Africa
Business Unit: Fedics
Job Type: Permanent
About the Role:
Fedics is seeking a Wardhostess to serve meals and refreshments to patients in a busy hospital environment. This role involves direct patient interaction, meal preparation, dietary coordination, hygiene maintenance, and adherence to service standards. The Wardhostess is key to ensuring a professional, patient-friendly food service on hospital wards.
Key Duties & Responsibilities:
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Serve breakfast, lunch, supper, and snacks to patients
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Maintain ice water and urns throughout the day
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Serve tea, coffee, and snacks promptly
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Complete and submit menu cards accurately
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Update and monitor diet lists and notify the kitchen of alterations
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Manage meal trolley preparation and delivery
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Ensure trays are complete before serving; remove trays immediately after meals
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Wash and maintain cutlery, store it securely, and ensure it's always served in cutlery bags
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Keep the ward kitchen clean and tidy – no trays to be left unattended
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Maintain personal hygiene, wear full uniform, and present a neat, professional appearance
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Provide additional services for private patients:
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Morning newspaper of their choice
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Refreshments for visiting family
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Healthwise chocolate with evening tea
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Access to à la carte menu options
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Skills & Competencies:
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Ability to work well under pressure
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Strong communication skills across all levels
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Knowledge of Fedics hygiene and food quality standards
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Neat, well-groomed, and professional appearance
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Self-motivated and responsible
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Able to work with minimal supervision
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Flexible to work weekends and public holidays (7-day operation)
Minimum Requirements:
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Matric / Grade 12 – Essential
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Previous hospital experience – Advantageous
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