Shop Assistant / Cashier

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Shop Assistant / Cashier

Location: De Aar
Contract: Permanent
Apply by: 2 September 2025
EE position: Yes
Industry: FMCG & Supply Management


Role Purpose

To provide excellent customer service and efficiently manage point of sale operations and merchandising in-store, ensuring a positive customer experience.


Key Responsibilities

  • Perform all point of sale activities accurately and efficiently

  • Scan merchandise and collect payments, including handling clubcard rewards

  • Safely handle cash at all times

  • Promote and enroll customers for Clicks’ clubcard program

  • Inform customers about promotions to boost sales

  • Deliver friendly, professional service as a Clicks brand ambassador

  • Maintain merchandising and housekeeping standards in-store

  • Stay informed on products, promotions, and events to assist customers correctly


Required Knowledge

  • Basic math skills

  • Understanding of retail/FMCG merchandising and promotions

  • Stock management knowledge

  • Customer service excellence


Skills Needed

  • Planning and organizing

  • Problem-solving

  • Strong customer focus

  • Good communication

  • Computer literacy

  • Numeracy


Competencies

Essential:

  • Following instructions and procedures

  • Meeting customer expectations

  • Relating and networking

Desirable:

  • Working with people

  • Persuasion and influence

  • Coping with pressure


Minimum Requirements

  • Grade 12 (Mathematics and English at 50% desirable)

  • Experience in customer-facing retail or FMCG role preferred but not essential


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