General Assistant (External Applications Only)
Location: Cofimvaba, South Africa
OPS Level: OPS 7
Job Description
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Provide excellent customer service in-store.
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Merchandising stock, price labelling shelves, and maintaining housekeeping in your area.
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Ensure safety and neatness in the designated store area.
Requirements
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Minimum Grade 10 or NQF Level 3 plus 1 year related experience OR Grade 12 without related experience.
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Ability to communicate in English and the dominant local language.
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Valid South African ID or work permit.
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Basic calculation skills.
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Willingness to work shifts, weekends, and public holidays.
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Ability to work under pressure.
Key Performance Areas
Customer Service
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Assist customers with product queries and complaints.
Merchandising Standards
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Safely merchandise bulk stock per store layout and planograms.
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Ensure area fully merchandised.
Housekeeping
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Keep area obstacle-free and clean.
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Correct shelf price labelling.
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Complete checklists (canteen, toilets, showers).
Safety (OHSA) Compliance
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Use safety gear and ensure safety of customers and staff.
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Report any safety or stock discrepancies to Store Manager.
Stock Loss Management
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Report damaged stock promptly.
Core Values Expected
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Integrity: Honest, sincere, respects confidentiality.
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Accuracy: Detail-oriented and orderly.
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Client Focus: Friendly, helpful, proactive customer approach.
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Personal Development: Self-aware, seeks training and feedback.
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