Bulk Online Planner
Location: Westville, KwaZulu-Natal, South Africa
Job Type: Permanent
Division: Supply Chain
Department: Supply Chain
Number of Positions: 1
Job Purpose
Ensure all bulk online orders are fulfilled on time by coordinating distribution centre (DC) stock, inbound supply, and cross-functional communication.
Minimum Requirements
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Completed 3-year degree (e.g., BCom Supply Chain or equivalent).
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2+ years relevant planning experience (bulk, demand, or DC order management).
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High accuracy and strong numerical skills.
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Discipline in meeting deadlines.
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Confident user of MS Office (Excel essential).
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Willingness to work extended hours when necessary.
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High ethical standards and excellent telephone etiquette.
Systems knowledge advantageous:
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BOMM
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Relex
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HighJump
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MS Excel/Office
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Reporting tools
Duties and Responsibilities
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Manage end-to-end customer orders: vet, place with DC, confirm receipt, escalate risks.
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Liaise with DC Location Planners for delivery planning and inbound tracking.
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Track supplier deliveries, escalate late deliveries, and manage communication between Commercial and Supply Chain.
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Maintain detailed order reports, flag SLA breaches, report stockouts and late deliveries.
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Coordinate with Demand Planners on orders and stock approvals, align inbound with Location teams, escalate SLA risks.
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Communicate shortages, late deliveries, cancellations, and confirmed delivery dates with Commercial Trade Assistants.
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