Assistant Store Manager

Assistant Store Manager – Clicks The Hartbeespoort

Listing Reference: click_021146
Apply by: 2 September 2025
Location: Hartbeespoort Dam
Industry: FMCG & Supply Management
Contract: Permanent
Remuneration: Market Related
EE Position: Yes

Company Overview

Clicks Group is a leading health and beauty retailer, dedicated to retail and service excellence.

Position Purpose

Support the Store Manager in the efficient operation of the store by driving sales, building customer loyalty, and ensuring compliance to achieve sales and profit targets.

Key Responsibilities

Drive and maximize sales via promotional activities, cross-selling, and upselling initiatives.
Manage store operations: expenses, stock control, shrinkage, housekeeping, and administration.
Maintain in-store visual merchandising aligned with brand standards.
Motivate and manage staff to achieve targets; manage store in the absence of the Store Manager.
Maintain staff schedules per labor policies ensuring proper department staffing.
Execute customer service initiatives to enhance customer loyalty and club card participation.
Manage administrative tasks including employee records and time attendance submissions.
Uphold and promote company values to position Clicks as the preferred health and beauty retailer.

Minimum Requirements

Grade 12 (with 50% in Maths and English).
Relevant Retail/Business Management qualification (essential for external applicants).
Desirable: Degree in Retail/Business Management.
Minimum 1 year experience in assistant store management within retail/FMCG or successful completion of Clicks Trainee Store Management Programme.
Financial management experience (budgets, P&L, ratios).

Skills & Knowledge

Financial management principles
Retail/FMCG merchandising and promotions
Stock, cost, risk, and compliance management
Customer service excellence
Labour legislation and industrial relations
People management and competency-based interviewing
Numeracy, planning, organizing, and problem-solving skills
Strong customer focus and communication skills
Computer literacy

Competencies

Following instructions and procedures
Planning and organizing
Delivering results and meeting customer expectations
Working with people
Analytical thinking
Leading and supervising
Entrepreneurial and commercial thinking
Coping with pressures and setbacks

Additional Notes

Only applicants meeting minimum requirements will be contacted.
Positions filled in line with Employment Equity plans.
People with disabilities are encouraged to apply.

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Assistant Store Manager