Supervisor
Reference Number: PSP250715-2
Closing Date: 22 July 2025
Company: Refinery
Department: Operations – Stores
Job Type: Permanent
Reports to: Store Manager
Location: Greenstone Mall, Edenvale, Gauteng, South Africa
Number of Positions: 1
Job Overview
The Supervisor will support the Store Manager in driving sales, managing stock, and controlling store expenses to meet profitability targets. This is a customer-facing, leadership-oriented role ideal for someone with strong retail experience and a passion for team performance and operational excellence.
Minimum Qualifications
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Matric or equivalent
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3–5 years’ retail experience (preferably as a Shop Assistant)
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Computer literate
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Strong communication skills
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Additional retail or business-related qualifications (advantageous)
Key Knowledge, Skills, and Experience
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Excellent customer service and communication skills
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Efficient and accurate till operation
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High standards of housekeeping and merchandising
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Strong initiative and reliability
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Good attendance and punctuality record
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Consistent adherence to company policies, values, and procedures
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Understanding of visual merchandising (VM), stock intensity, and SKU availability
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Leadership and delegation capabilities
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Strong planning and organisational skills
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Ability to work under pressure and during shopping centre trading hours
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Understanding of receiving processes and stockroom layout standards
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High level of personal integrity and resilience
Core Responsibilities
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Assist the manager in achieving sales targets and maximising profitability
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Support merchandise and stock loss management
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Oversee day-to-day financial and administrative functions
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Support the execution of company information and reporting systems
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Ensure accurate stock holding and adherence to stock policies
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Contribute to human resource functions including staff motivation and task delegation
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