CWS Customer Advisor

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CWS Customer Advisor
Location: Pretoria, Gauteng, South Africa
Company: Jonsson Workwear
Employment Type: Full-Time / Field-Based


Role Purpose:

To deliver premium customer service and tailored workwear solutions to corporate clients through proactive relationship management and solution-driven sales. This role is part of the Corporate Workwear Solutions (CWS) team and plays a crucial part in growing and retaining Jonsson Workwear’s corporate client base.


Key Responsibilities:

  • Deliver a remarkable customer experience to existing and prospective corporate clients.

  • Build and maintain strong, trust-based relationships with customers.

  • Understand customers’ uniform/workwear needs and connect them to appropriate solutions.

  • Anticipate and respond to evolving client requirements with proactive recommendations.

  • Generate sales through client visits and solution selling.

  • Work independently and remotely, with regular travel to client locations (not office-based).

  • Show initiative, ownership, and professional conduct with limited supervision.


Ideal Candidate Profile:

  • Customer-Centric: Committed to outstanding service delivery with a strong desire to support and advise clients.

  • Sales-Oriented: Driven to contribute to business growth through proactive selling.

  • Resilient & Professional: Demonstrates patience, good judgment, and tenacity under pressure.

  • Autonomous & Mobile: Comfortable with working independently and spending significant time on the road.


Equity Commitment:

Jonsson Workwear encourages applications from designated groups and individuals with disabilities, in line with its employment equity policies.

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