Job Title: Internal Sales Administrator
Company: PG Group (Shatterprufe®)
Location: Gqeberha, Eastern Cape, South Africa
Job Type: Permanent
Posted Date: 6 June 2025
Requisition ID: 2962
Main Purpose of the Job
To support aftermarket stock sales by providing excellent customer service, processing orders accurately, and contributing to overall sales targets and market share growth.
Key Objectives
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Process all customer orders accurately and timeously to ensure service excellence
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Perform administrative tasks, including invoicing and reporting, within deadlines
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Coordinate with couriers to ensure timely deliveries
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Handle and resolve customer queries efficiently
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Build strong relationships with both internal teams and external customers
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Actively promote and upsell products and services
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Ensure performance management and staff development where applicable
Critical Job Requirements
Education:
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Grade 12 (Matric)
Experience:
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Minimum 1 year in customer service or sales
Knowledge and Skills:
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SAP system knowledge
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Strong customer interaction and problem-solving skills
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Telephone etiquette and diplomacy
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Good computer skills
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Negotiation and interpersonal abilities
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Resilience and ability to manage difficult customers
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Strong planning and organisational skills
Employment Equity
PG Group is an equal opportunity employer. All qualified applicants will be considered fairly, and appointments are made based on equity and merit.
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