Reception-Administrator
Denmar Specialist Psychiatric Hospital – Garsfontein, South Africa
Closing Date: 18 May 2025
Reference Number: 60098
Recruiter: Cindy Leigh Peters
Workplace Type: On-site
Type: Permanent
Number of Positions: 1
Job Purpose
To assist patients with admissions and discharges in a professional manner, ensuring compliance with procedures and minimising operational and financial risks. The goal is to provide excellent client service while safeguarding the organisation’s interests.
Key Responsibilities
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Capture and process admissions (including pre-admissions and bookings) as per procedures
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Identify and prevent financial risks by following internal policies
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Handle discharges in line with the Patient Administration Manual
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Maintain strict patient confidentiality
Minimum Requirements
Education:
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Grade 12 / Matric (Essential)
Experience:
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No minimum experience required (Essential)
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Reception/admin experience in a private healthcare facility is an advantage
Knowledge and Skills:
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Knowledge of patient administration processes (admissions, discharges, bed functions)
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Familiarity with medical terminology and anatomy
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Understanding of hospital switchboard systems
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Experience with AS400 system and Microsoft Office
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Knowledge of ICD and CPT codes
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Awareness of medical aid schemes and the private healthcare environment
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Understanding of the Workman’s Compensation Act (WCA) processes
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Familiarity with emergency protocols (e.g. fire, robbery)
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Ability to identify financial risks (e.g. blacklisted patients, handling patient valuables)
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Use of Debtpack Enquiry application to verify outstanding accounts
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