Administrator
Discovery Employee Benefits
Date Posted: 7 May 2025
Business Unit
Discovery Corporate & Employee Benefits
Job Purpose
To manage the daily administration within the Umbrella Fund Operations of the Retirement Funds unit. The role includes supervising a small team and overseeing functions like claims, contributions, transfers, and ensuring compliance with industry regulations.
Key Responsibilities
Process monthly and daily transactions within deadlines
Perform quality checks and ensure regulatory compliance
Handle internal and client queries and escalations
Prepare management and client reports
Work closely with brokers and internal teams
Assist the team manager with project coordination
Contribute to continuous process improvement
Required Skills and Personal Attributes
Leadership and supervision
Strong planning and organization
Customer service and communication
Problem solving and decision-making
Teamwork and adaptability
Ability to work under pressure
Proficient in Microsoft Excel and technology
Qualifications and Experience
Matric (essential), further studies advantageous
3–5 years of claims experience in long-term insurance
Pension and Provident Fund experience is advantageous
Advanced Microsoft Excel skills
Familiarity with Compass and Paradigm systems
Employment Equity
Discovery is committed to Employment Equity and encourages applications from people with disabilities.
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