Receptionist
📍 Location: Durban, KwaZulu-Natal, South Africa
🏢 Work Type: On-site
🕐 Job Type: Full-time
📂 Category: Client / Customer Service
🆔 Job ID: 2568
📅 Posted: 14 September 2026
⏳ Closing Date: 21 September 2026
Job Description
A leading South African company is looking for a Receptionist to join its team in Durban, KwaZulu-Natal.
The successful candidate will be the first point of contact for visitors and callers and will be responsible for creating a professional, friendly and welcoming environment.
The Receptionist will manage front-desk operations, provide administrative support, coordinate office activities and assist with communication between departments. The role is also responsible for maintaining the company's professional image through excellent customer service and efficient day-to-day office administration.
Key Responsibilities
Front Desk Management
Greet and assist visitors in a professional and friendly manner.
Direct and announce visitors to the relevant team members.
Answer, screen and direct incoming telephone calls.
Provide basic information to callers where required.
Maintain professional telephone etiquette at all times.
Ensure that personal calls are not made or received through the switchboard or company telephone.
Keep the reception area clean, tidy and welcoming.
Be punctual and available for duty between 07:30 and 17:00.
Administrative Support
Manage incoming and outgoing mail and deliveries.
Schedule appointments.
Manage meeting-room bookings.
Prepare and distribute internal communications when required.
Provide general administrative support to the business.
Office Coordination
Monitor office supplies and ensure adequate stock levels.
Liaise with internal team members regarding office maintenance and repairs.
Assist other departments with ad hoc administrative duties.
Security & Compliance
Maintain visitor logs and issue access passes.
Follow company policies and procedures.
Comply with health and safety requirements at the reception desk.
Report suspicious activities or security concerns immediately.
Maintain confidentiality when dealing with sensitive information.
Customer Service
Provide accurate information to clients, visitors and staff.
Handle queries and complaints professionally.
Escalate matters to the appropriate department or manager when necessary.
Exercise discretion when handling confidential information.
Represent the company's image and values professionally in all interactions.
Growth & Promotional Activities
Perform ad hoc duties as required.
Assist with company promotions and events.
Attend company functions and advertising activities when required.
Wear promotional attire when requested.
Support measures and initiatives aimed at achieving the company's short-, medium- and long-term objectives.
Requirements
Essential Skills
Computer literacy.
Microsoft Office skills.
Good communication skills.
Strong interpersonal skills.
Good listening skills.
Advantageous Experience
Reception and switchboard experience.
Administrative or clerical experience.
Customer service experience.
Reception or Office Administration certificate.
What You Can Expect
A fast-paced and energetic working environment.
Opportunities to develop your skills and career.
Exposure to a growing organisation.
A team-oriented workplace culture.
Opportunities to contribute to company growth and new initiatives.
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