Customer Service Officer – Polokwane DC
Reference Number:
BOX251017-1
Location:
Polokwane, Limpopo, South Africa
Division:
Supply Chain
Department: Distribution Centre
Job Type: Permanent
Number of Positions: 1
Closing Date:
31 October 2025
Company Overview:
Boxer Superstores is one of South Africa’s leading and fastest-growing retailers, listed on the Johannesburg Stock Exchange (JSE). As the company expands, it seeks dynamic individuals to contribute to its innovation and growth.
Purpose of the Role:
To provide continuous, accurate communication to stores regarding order status and estimated times of arrival (ETA), while resolving store queries quickly and professionally.
Minimum Requirements:
Education:
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Matric (Grade 12) is essential
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A Diploma or Degree in Supply Chain is advantageous
Experience & Skills:
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Minimum 2 years' experience in warehousing or a similar distribution environment
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Computer literacy and proficiency in key warehouse or distribution systems
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Strong communication and problem-solving abilities
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Excellent attention to detail
Key Responsibilities:
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Manage and coordinate all store orders, including Jab orders
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Maintain daily communication with store managers and regional teams
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Handle and resolve help desk queries professionally and efficiently
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Oversee and implement effective pallet control procedures
Why Join Boxer Retail Limited?
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Be part of a JSE-listed company driving retail innovation
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Join a team focused on growth, collaboration, and customer service
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Contribute to a company making a tangible impact in South African retail
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Boxer Retail Limited is an equal opportunity employer
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