📌 POSITION: Administrator – Front Office
🏢 Company: Momentum Corporate (Momentum Group)
📍 Location: Centurion, Gauteng
💼 Job Type: Permanent (Some Remote Work Available)
📅 Closing Date: 26 May 2026
🔖 Reference: MMH260518-9
🔥 FRONT OFFICE ADMINISTRATOR OPPORTUNITY 🔥
Momentum Corporate is looking for a professional and detail-oriented Front Office Administrator to join their Client Services team in Centurion. This is a great opportunity for individuals with strong client service and administrative experience in the Employee Benefits environment.
📋 ROLE PURPOSE
To provide fast, accurate and efficient administrative support to clients and intermediaries while ensuring excellent service delivery within SLA standards and compliance requirements. The role also includes supporting digital platforms and reducing manual processes to improve client experience.
🎓 MINIMUM REQUIREMENTS
✅ Grade 12 / Matric
✅ 3–5 years’ experience in Employee Benefits administration
✅ Computer literacy (MS Office: Word, Excel, PowerPoint, MS Teams)
✅ Strong client service experience
✅ Knowledge of industry products and relevant legislation
✅ Bilingual ability (English + Afrikaans or African language advantageous)
💼 KEY RESPONSIBILITIES
✔ Handling client calls and emails efficiently
✔ Resolving enquiries within SLA timeframes
✔ Providing first-call resolution where possible
✔ Escalating and following up on complex queries
✔ Capturing accurate data on internal systems
✔ Providing training and support on digital platforms
✔ Promoting self-service and digital tools
✔ Maintaining records and documentation
✔ Ensuring compliance with policies and legislation
✔ Building strong relationships with clients and stakeholders
✔ Supporting continuous process improvement
🌟 CORE SKILLS & COMPETENCIES
✔ Attention to detail
✔ Strong communication skills
✔ Customer service orientation
✔ Problem-solving ability
✔ Planning & organising skills
✔ Accountability & teamwork
✔ Adaptability and professionalism
🚀 WHY APPLY?
✔ Work for a leading financial services group
✔ Gain experience in Employee Benefits administration
✔ Exposure to digital transformation initiatives
✔ Opportunity for career growth and development
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