Despatch Supervisor

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Despatch Supervisor

Reference Number: UNI250612-5
Company: Unitrans (Rainbow Hammersdale)
Location: Durban, KwaZulu-Natal, South Africa
Job Type: Permanent
Closing Date: 11 August 2025


Job Summary

Supervise and coordinate dispatch operations to ensure the accurate and efficient movement of goods. Maintain quality control, verify shipments, manage records on discrepancies, and lead a logistics team in a fast-paced environment.


Minimum Requirements

  • Diploma or Advanced Certificate (Logistics/Transportation Management qualification or studying towards one is a plus)

  • At least 3 years supervisory experience in transport/logistics

  • Operational experience in the transport industry

  • Ability to operate all types of trucks

  • Valid Code 14 driver’s license


Key Skills and Attributes

  • Strong attention to detail and organizational skills

  • Effective team leadership and communication skills

  • Knowledge of inventory systems and dispatch documentation

  • Proactive, hands-on problem solver


Primary Duties and Responsibilities

  • Monitor and record vehicle positions and trips on Fleet Utilisation Reports

  • Manage communication with customers about stock levels, breakdowns, and delivery schedules

  • Ensure staff compliance with PPE and conduct alcohol testing before briefing

  • Handle toll fees and issue toll cards to drivers

  • Maintain accurate trip records, including abnormal route changes

  • Respond to collection and delivery queries

  • Attend operations meetings and liaise with vehicle maintenance service providers

  • Complete defect reports and ensure driver and vehicle compliance with company policies

  • Enforce Health, Safety, Environment & Quality standards

  • Adhere to company Code of Conduct, Policies, and Procedures

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