Administrative Controller – Learning & Development

Reference Number: CLO250724-3
Job Type: Permanent
Department: Production
Number of Positions: 1
Location: Queensburgh, KwaZulu-Natal, South Africa
Closing Date: 07 August 2025

Job Purpose

Provide comprehensive administrative support to the Production Team, enabling efficient delivery of Learning and Development (L&D) services to the business. This includes supporting training processes, documentation, onboarding, coordination of interventions, and reporting.

Minimum Requirements

Diploma or Advanced Certificate (Degree preferred)
3–5 years’ experience in an L&D/administrative role
Experience supporting senior management
Fluent in Business English
Intermediate computer literacy (Excel, PowerPoint, Word)

Key Competencies

Strong administrative skills
Effective planning and organizing
Good communication and interpersonal skills
High level of integrity and quality orientation
Customer-focused and results-driven
Strong problem-solving and decision-making skills
Technologically adept with a passion for continuous improvement

Core Responsibilities

General Administrative Support

Handle all administrative functions related to training, HR processes, and budgets
Respond to internal and external enquiries
Maintain manuals, presentations, and event coordination

Learning and Development Process Support

Register learners and manage supporting documentation
Track and store learning materials and records
Coordinate training rollouts, liaising with SETA and training providers
Plan, execute, and evaluate training based on gap analyses and performance trends
Oversee the annual training schedule, nomination system, and training logistics

Onboarding Coordination

Prepare orientation sessions and necessary resources
Monitor onboarding activities and engage relevant stakeholders
Ensure effective tracking and reporting of onboarding tasks

Logistics and Procurement

Book venues, travel, and accommodation for training events
Liaise with service providers and manage training logistics
Create and manage purchase orders, payments, and related documentation

Record Keeping and Reporting

Generate reports from LMS and other systems for audits and tracking
Maintain digital filing systems and ensure proper archiving
Conduct routine audits of administrative systems and recommend improvements

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Administrative Controller – Learning & Development