Control Room Operator

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Control Room Operator

Company: Unilever
Location: Durban, KwaZulu-Natal, South Africa
Category: Supply Chain
Date Posted: 08 July 2025


Job Purpose:

To monitor and control production processes and equipment in the sourcing unit to ensure safety, quality, and operational efficiency while supporting shift coordination in line with production plans.


Key Responsibilities:

  • Monitor production processes by receiving and interpreting data from plant equipment.

  • Ensure compliance with safety and environmental procedures related to people, processes, materials, products, and equipment.

  • Detect process abnormalities and take prompt emergency actions to prevent disruptions.

  • Monitor plant equipment efficiency and reliability according to planned capacity.

  • Use performance metrics to identify and prioritize production losses.

  • Address problems effectively using root cause analysis to prevent recurrence.

  • Coordinate and supervise shift activities and resources following production schedules (Rhythm of the Week/Shift).

  • Report product defects and potential non-conformances against quality standards.

  • Maintain a safe working environment for the team and operations.


Skills and Qualifications:

  • Strong understanding of safety and environmental protocols in manufacturing.

  • Ability to interpret technical data and respond quickly to operational abnormalities.

  • Experience with production monitoring and process control.

  • Problem-solving skills to identify and resolve production issues.

  • Effective communication and teamwork to coordinate shifts and ensure smooth operations.


Diversity & Inclusion:

Unilever is committed to equity, inclusion, and diversity, encouraging every employee to bring their whole self to work. They provide support and accommodations throughout the recruitment process.

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