Qualified Vehicle Technician – Volvo Somerset West
Location: Somerset West, Western Cape, South Africa
Reference Number: RMG250521-1
Closing Date: 2025/07/28
Job Type: Permanent | Full-Time
Division: Volvo Cars Somerset West
Department: Technical
Business Unit: Rola Multifranchise
Education Level: Diploma | Advanced Certificate
Category: Mechanical
Salary Package:
-
Basic monthly salary
-
Incentive structure
-
Provident fund
-
Medical aid benefits
Role Summary:
We are seeking a Qualified Motor Technician to join our team at Volvo Somerset West. This is a hands-on, customer-facing position designed for a technically skilled, detail-oriented individual who thrives on delivering excellence both under the hood and through customer interaction.
As a Volvo Personal Service Technician, you’ll not only service and repair vehicles to manufacturer standards but also engage with customers, ensuring a premium, end-to-end service experience.
Minimum Requirements:
-
Red Seal / Trade Test Certificate (Qualified Technician)
-
Grade 12 / Matric
-
Valid, unendorsed driver’s licence
-
Prior experience as a Vehicle Technician (Volvo experience an advantage)
-
Computer literacy and diagnostic system proficiency
-
Strong problem-solving and fault-finding capabilities
-
Exceptional attention to detail and time management
-
Customer-focused with excellent communication skills
Key Responsibilities:
-
Manage the entire customer journey from booking to vehicle handover
-
Provide technical service, repair, and diagnostics across the Volvo vehicle range
-
Engage directly with customers to understand concerns, symptoms, and upsell opportunities
-
Support the service advisor/front-of-house team when needed
-
Ensure all work is completed safely, efficiently, and to manufacturer standards
-
Maintain a high standard of customer satisfaction and feedback
-
Perform thorough fault investigations and communicate progress updates
-
Ensure awareness and action on any outstanding recalls, service actions, or modifications
-
Promote knowledge sharing and mentor junior technicians
-
Participate in quality assurance and continuous improvement processes
Why Join Us?
-
Be part of a premium automotive brand in a dynamic, professional dealership environment
-
Work with a skilled team focused on customer experience, quality, and innovation
-
Enjoy a competitive compensation structure with benefits designed to reward your performance
Post a Comment