Deputy Store Manager

Deputy Store Manager – Cornubia

Company: adidas
Location: Cornubia, Cape Town, South Africa
Team: Retail
Contract Type: Full-Time
Reference Number: 531864
Posted: 21 July 2025

Job Purpose

To assist the Store Manager in achieving overall sales, operational excellence, and profitability of the store. This includes training staff, managing daily operations, ensuring policy compliance, and supporting the broader adidas retail goals through strong leadership and team development.

Key Responsibilities

People Development & Management

Support the Store Manager in building an efficient and high-performing team
Train and develop store associates using adidas tools and learning resources
Conduct daily performance evaluations and guide employee improvement
Maintain up-to-date and compliant personnel files
Recruit and onboard new employees, including payroll-related tasks

Store Operations & Compliance

Ensure store processes align with adidas retail policies and legal regulations
Oversee day-to-day operations, including stock levels, shrinkage control, and staff schedules
Implement and uphold safety procedures, loss prevention, and inventory controls
Maintain confidentiality of company operations and sensitive information
Support implementation of visual merchandising standards

Customer Experience

Resolve customer issues professionally and efficiently
Ensure high customer service standards at all times
Lead by example in customer interactions and service excellence

Sales & Financial Support

Support development and execution of sales and marketing plans
Monitor store KPIs and support team to achieve sales targets
Collaborate with the Store Manager to review product overages, shortages, and merchandising needs

Qualifications & Experience

Education: High school diploma (Matric)
Experience: Minimum 2 years in retail (preferably supervisory level) or an equivalent combination of education and experience

Skills Required

Strong communication (verbal and written)
Basic numeracy and ability to calculate discounts, percentages, commissions
Intermediate computer literacy (Word, Excel, Outlook, POS systems)
Strong decision-making, problem-solving, and leadership ability
Able to present confidently to small-to-moderate size groups
Strong attention to detail while keeping the bigger picture in mind

Core adidas Behaviours

These behaviors define the culture and expectations at adidas:

Courage: Speak up and take initiative
Ownership: Be proactive and accountable
Innovation: Embrace curiosity and improvement
Teamplay: Work collaboratively and celebrate shared success
Integrity: Uphold standards and ethical conduct

Work Environment

At adidas, employees operate with high energy, adaptability, and a growth mindset. The company fosters a culture of mental strength, teamwork, and continuous learning, where initiative and innovation are encouraged at all levels.

CLICK HERE TO APPLY

Deputy Store Manager