Restaurant Manager

Restaurant Manager (Patrao) – Central Region (F)

Company: Nando’s South Africa
Reference Number: NAN250515-4
Location: Gauteng, South Africa
Department: Casas
Reporting To: Area Manager
Number of Positions: 1
Contract Type: Permanent
Closing Date: 28 June 2025

Job Overview

Be more than just a manager — be a Patrao!
Nando’s is searching for a passionate, people-driven, and purpose-led leader to join our Central Region team. As a Restaurant Manager (Patrao), you will be responsible for safeguarding the financial success of the restaurant, ensuring customer satisfaction, operational excellence, and team development — all while having a little fun along the way!

Minimum Requirements

Matric (Grade 12)
3–5 years' experience in restaurant management
Valid driver’s license
Strong Microsoft Office skills
Excellent verbal and written communication skills
Financial and business acumen
Coaching and mentoring capabilities
Experience leading and managing a team
Strong understanding of restaurant operations (product, people, customer)

Key Duties and Responsibilities

1. People Management

Conducts regular one-on-one sessions with team members
Provides mentorship, coaching, and disciplinary guidance when needed
Reviews performance and development plans for junior managers
Ensures a positive, inclusive, and safe work environment
Manages payroll and HR policy compliance

2. Operational Management

Oversees daily restaurant operations and customer service
Maintains compliance with brand and operating standards
Leads weekly management meetings and assigns responsibilities
Supports maintenance and capital improvement plans
Coordinates with Area and Facilities Managers

3. Financial Management

Assists in setting and managing the restaurant budget
Maintains strong financial controls and monitors profitability
Analyses financial reports (e.g. income statements, cash flow)
Manages expenditure, reconciles invoices, and ensures return on sales
Investigates and resolves weekly finance reports

4. Marketing & Community Engagement

Conducts quarterly brand reviews and implements changes
Plans and delivers community initiatives (CSI)
Builds local relationships (corporates, schools, government)

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Restaurant Manager