Receptionist – Intercare Northriding (Randburg)
Position: Receptionist
Employer: Intercare Group South Africa – Northriding Medical & Dental Centre
Location: Randburg, Gauteng (Johannesburg Metro)
Type: Permanent, full-time
Posted: 17 June 2025
Closing Date: 22 June 2025
About Intercare
Intercare is a dynamic healthcare company dedicated to value-based care. Guided by the purpose of making people feel better, the organisation is built on values of People-centredness, Integrity, Inclusivity, Excellence, and Innovation.
The Role – Receptionist
The Receptionist at Intercare Northriding will play a key role in ensuring an efficient and professional front-line experience for patients. This includes handling bookings, processing payments, and offering outstanding service in line with Intercare’s high standards.
Key Responsibilities
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Deliver professional and friendly telephone services to all patients.
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Assist patients with completing forms and capture all data accurately.
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Manage booking, check-in, and payment processes.
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Ensure patient confidentiality in line with POPIA regulations.
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Maintain a neat and organised reception area.
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Direct patients appropriately and refer emergencies to nursing staff.
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Handle account queries and escalate where needed.
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Collect co-payments and process daily banking and cash-up tasks.
Requirements
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Minimum of Grade 12 (Matric).
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Previous customer service or reception experience is advantageous.
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Computer literacy essential.
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Experience with GoodX system will be beneficial.
Why Join Intercare?
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Work in a patient-first, values-driven healthcare environment.
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Be part of a professional and supportive team.
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Opportunity to contribute meaningfully while developing your career.
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