General Assistant

General Assistant (External Applications Only)

Location: Mitchells Plain, Cape Town, Western Cape, South Africa
Division: OPS 7 DIV 25
Job Type: External Application Only

Job Purpose

Provide excellent customer service in-store by assisting with merchandising, stock handling, shelf pricing, and maintaining cleanliness in your assigned area.

Minimum Requirements

Grade 10 or NQF 3 with 1 year of work-related experience, OR
Grade 12 with no experience
Able to communicate in English and the local language
Valid South African ID or valid work permit
Basic calculation skills
Willing to work shifts, weekends, and public holidays
Able to work well under pressure

Key Responsibilities

Customer Service

Assist customers with product queries
Resolve customer complaints professionally

Merchandising

Display stock according to store layout and planograms
Ensure bulk areas are merchandised safely

Housekeeping

Keep aisles clear and safe for customers
Ensure proper shelf pricing
Complete checklists for canteen and toilet/shower duties

Safety Compliance (OHSA)

Follow safety rules and wear safety gear
Ensure safe merchandising in racking and bulk areas
Report safety risks to the Store Manager

Stock Loss Management

Report damaged stock to the Store Manager

Values and Competencies

Integrity

Keep promises and follow ethical standards
Handle information confidentially

Accuracy

Work neatly and avoid mistakes
Double-check your work

Client Focus

Be friendly and helpful to customers
Show interest in solving their problems

Personal Development

Take initiative to improve your skills
Ask for feedback and learn from experience

This position plays a key role in ensuring a smooth and safe shopping experience for customers while contributing to the overall performance of the store.

CLICK HERE TO APPLY

General Assistant