Job Title: Dental Receptionist (Registered Dental Assistant)
Location: Pretoria North, Gauteng
Company: Intercare Group South Africa
Facility: Intercare Wonderboom Medical & Dental Centre
Division: Primary Care
Job Type: Permanent
Posted: 04 June 2025
Closing Date: 18 June 2025
Experience Level: Entry Level
Industry: Hospital and Healthcare
Functional Area: Administrative
About the Role:
Intercare seeks a motivated Dental Receptionist to join their Wonderboom Medical & Dental Centre. This role focuses on providing professional, friendly, and efficient front-desk support, aligning with Intercare’s values of People-Centred, Integrity, Inclusivity, Excellence, and Innovation. The ideal candidate will support both administrative and payment-related tasks while ensuring a positive patient experience.
Key Responsibilities:
-
Provide efficient and professional telephone and front-desk service
-
Assist patients with forms and accurately document required information
-
Manage patient booking, arrival, and payment processes on the system
-
Guide patients to appropriate services and professionals
-
Maintain patient confidentiality (POPIA compliance)
-
Keep the reception area clean and welcoming
-
Direct emergency cases to nursing staff per protocol
-
Assist with account queries and escalate when needed
-
Handle co-payments and balances per Intercare procedures
-
Perform daily cash-up and banking duties
Requirements:
-
Minimum qualification: Grade 12 (Matric)
-
Previous experience in a customer-focused environment (reception, front desk) is advantageous
-
Computer literate
-
GoodX system experience (advantageous)
-
HPCSA registration as a Registered Dental Assistant (advantageous)
Ideal Candidate Profile:
-
Friendly, professional, and patient-focused
-
Organised with excellent communication skills
-
Able to handle confidential information with discretion
-
Comfortable working in a busy clinical environment
Post a Comment