Switchboard Operator / Receptionist (B3)

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Job Title: Switchboard Operator / Receptionist (B3)

Location: Bloemfontein, Free State
Company: AVBOB – Manufacturing Division (Industries)
Job Reference Number: SW000001
Department: 02 - 504440-02
Industry: Manufacturing
Job Type: Permanent
Positions Available: 1
Posted Date: 13 June 2025
Salary: Market Related


Job Purpose:

To manage the organization’s front desk and switchboard, ensuring efficient call handling, visitor reception, and professional client interaction.


Key Responsibilities:

  • Answer and manage all incoming telephone calls

  • Direct calls to appropriate individuals or departments

  • Take and relay messages when calls are not answered

  • Greet and welcome visitors in a professional manner

  • Direct visitors to the relevant individuals or departments

  • Handle general enquiries and provide information or assistance

  • Maintain professionalism and confidentiality at all times

  • Ensure a tidy, presentable, and welcoming reception area

  • Manage the front desk to create a positive client experience


Minimum Requirements:

  • Grade 12 (Matric)

  • Minimum of 3 years of relevant experience

  • Qualification in Office Administration (advantageous)

  • Computer literacy (MS Office proficiency)

  • Excellent verbal and written communication skills

  • Fluent in English and Afrikaans (bilingualism required)

  • Professional telephone etiquette


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