Receptionist

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Job Opportunity: Receptionist 

Job Title: Receptionist
Business Unit: OR Tambo
Department: Front of House
Location: Various 
Job Type: Permanent
Closing Date: 14 December 2024


Job Overview

ANEW Hotel OR Tambo seeks a professional and friendly Receptionist to handle guest check-ins, check-outs, and reservations efficiently and positively. This role is crucial for ensuring a seamless guest experience and contributing to the hotel's success.


Minimum Requirements

  • Minimum 1 year experience in a similar receptionist role.
  • Tertiary qualification in Hospitality/Tourism Management (advantageous).
  • Proficient in MS Office.
  • Extensive knowledge of Opera software.
  • Bilingual communication skills.
  • Accountable, innovative, and motivational personality.
  • Immaculate communication and presentation skills.

Key Responsibilities

  1. Guest Reception:

    • Greet guests politely and professionally.
    • Ensure guests complete registration forms accurately based on reservation details.
    • Update guest profiles, including nationality statistics, and ensure payments are secured.
  2. Front Office Management:

    • Assist with reception procedures using appropriate systems.
    • Maintain tidiness in the Front Office Department.
    • Safeguard all correspondence, dockets, and registration details.
  3. Hotel Policies and Procedures:

    • Fully familiarized with hotel and company policies.
    • Maintain exceptional grooming, body language, and posture.
  4. Team Collaboration:

    • Support Front Office Management and supervisors with reception tasks.

Why Join ANEW Hotel OR Tambo?

This position offers the chance to be part of a dynamic hospitality team at a leading hotel. You will play a vital role in ensuring exceptional guest experiences while enhancing your skills in the hospitality industry.

Apply by 14 December 2024 to start your journey with ANEW Hotel OR Tambo!


Click here to apply

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