Mailroom Clerk – Tsebo
Company: Tsebo Solutions Group
Location: Cape Town, Western Cape, South Africa
Closing Date: 17 September 2026
Reference Number: TSE260817-4
Job Type: Full Time
Business Unit / Division: Tsebo Facilities Solutions
Job Description
The Mailroom Clerk will be responsible for supporting daily mailroom operations, records and archive management, administrative activities, stock control, housekeeping, and customer service.
Duties and Responsibilities
Mailroom Operations
- Receive, sort, and distribute incoming mail and packages to the appropriate recipients.
- Collect and dispatch outgoing mail and courier packages.
- Prepare outgoing mail for shipment and maintain dispatch records.
- Operate mailroom equipment, including postage meters, scanners, mail sorting machines, and labelling equipment.
- Ensure timely and accurate delivery and collection services.
Archiving and Records Management
- Assist with all archiving processes, including document storage and archive box recalls.
- Maintain accurate records and documentation for onsite and offsite archives.
- Ensure archive registers, forms, and spreadsheets are updated and accurate.
- Log, inspect, seal, and track all outgoing archive boxes.
- Adhere to all archiving and records management protocols.
Administration Support
- Capture and maintain accurate records and data on relevant systems and spreadsheets.
- Provide documented information relating to archiving and mailroom processes.
- Respond to ad hoc administrative requests from business units.
Inventory and Supplies Management
- Monitor mailroom and archive supplies.
- Order supplies as required to ensure uninterrupted service.
- Track usage and maintain stock records.
Facilities and Housekeeping
- Maintain orderliness and cleanliness of mailroom and archive facilities.
- Conduct routine inspections of archive rooms and office areas.
- Support compliance with Health & Safety standards by reporting and addressing housekeeping concerns.
- Encourage employees and business units to maintain organized workspaces.
Customer Service
- Deliver professional service to internal and external stakeholders.
- Build positive working relationships with employees, tenants, customers, and service providers.
- Resolve routine mailroom and archiving queries efficiently.
Skills and Competencies
Applicants should have knowledge and/or skills in:
- Mail handling and distribution processes
- Records and archive management principles
- Data capturing and spreadsheet maintenance
- Inventory and stock control
- Courier and shipping procedures
- Operation of mailroom equipment and office technology
- Basic Microsoft Office proficiency
- Workplace Health & Safety practices
Qualifications
- Grade 12 / Matric
- Administration Certificate will be advantageous
Experience
Applicants must have:
- 3 to 5 years of relevant experience in administration, mailroom operations, records management, or a related support function.
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