L&D Accredited Training Administrator (Gauteng East)

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Location: Johannesburg, Gauteng, South Africa
Closing Date: 07 June 2026
Job Type: Permanent
Job Category: Human Resources
Reference Number: SHO260528-4


Purpose of the Job

The purpose of the Administrator role is to provide support to the specific People function Portfolio by completing accurate and timeous administrative inputs, checks and document management / filing services to ensure that all People activities are recorded and traceable. The role also renders additional ad hoc support services as required within the function.


Job Objectives

Employee Centric Delivery

  • Providing administrative support across relevant People function according to People policies and procedures generally, but also more specifically in the People function the portfolio delivers administrative services to

  • Adhering to legislative requirements as required by the functional role

  • Escalating concerns or challenges immediately to ensure an efficient flow of work is maintained

  • Co-ordinating the resolution of queries related to the relevant People function

  • Communicating on behalf of others and delivering messages to third parties

  • Compiling and updating documents as required

  • Capturing, loading, and processing relevant documents on relevant systems

  • Maintaining filing and recording all required administration on systems for reference and auditing purposes

  • Making use of official templates and systems for correspondence, memos, and related administrative activities

  • Updating and maintaining People data in accordance with data standards

  • Conducting general office and/or functional specific administration

  • Capturing and managing orders in the relevant systems where relevant within the function

  • Preparing payment schedules for beneficiaries and service providers

  • Co-coordinating recruitment duties from awareness/marketing campaigns, selection processes, and contracting of bursary holders

  • Collecting and capturing student academic results on the relevant systems

  • Providing administrative support in preparing for Educational Committee meetings and compiling relevant documents

  • Liaising with external third parties if required in terms of the People processes within the functional area

  • Ongoing screening of incoming correspondence and addressing according to level of priority for and within the relevant People function

  • Participating in projects and other ad hoc activities such as orientating new employees within the first week of joining and compiling stakeholder lists

  • Ensuring work is completed according to the required sequence and agreed prioritisation

People (Self, Team & Organisational)

  • Participating in and aligning with the People team to deliver solutions and services to the business

  • Participating in team activities that foster an innovative, agile and employee-centric culture

  • Participating in activities that foster a wellness culture to support employees mentally, physically and emotionally

  • Participating in the enablement of a culture of open and transparent communication within the team

Financial, Reporting & BI

  • Ensuring accuracy in data input and relevant reports applicable to the functional area

  • Using official data sources to inform administrative outputs

  • Assisting with compiling basic reports for broader People requirements

  • Consolidating basic costs or data as required by the functional area

Governance & Compliance

  • Ensuring compliance with relevant labour relations frameworks and legislation

  • Ensuring compliance with organisational and legislative governance frameworks and standards, including H&S requirements and the POPI Act

  • Managing the identification and mitigation of functional team and administrative risks

Future-Fit

  • Participating in the integration and effective flow of work with other service areas and business

  • Identifying opportunities for continuous improvement in administrative delivery services

  • Suggesting or sharing ideas related to relevant administrative functional technology requirements where required


Qualifications

Essential

  • Grade 12 / National Senior Certificate

Beneficial

  • Diploma in Human Resource, Administration or equivalent


Experience

Essential

  • Minimum of 1 year experience in an administrative role with exposure to the specific functional area (portfolio) being applied for


Knowledge and Skills

  • Experience within the FMCG, retail sector or similar (preferred)

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