Company: Metropolitan
Role Family: Operations
Cluster: Metropolitan Life
Location: Durban, KwaZulu-Natal, South Africa
Closing Date: 09 June 2026
Position Type: Temporary
Remote Opportunity: None of the time
Reference Number: MMH260527-1
Introduction
Metropolitan is one of the oldest financial services brands in South Africa. With over 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.
Disclaimer
As an applicant, please verify the legitimacy of this job advert on the company career page.
Role Purpose
Execute various administrative processes and support the HC team in delivering a consistent HC administration service that empowers the business to achieve its strategic objectives.
Requirements
National Senior Certificate / National Certificate (Matric / Grade 12) or NQF4
Diploma (NQF 5) or equivalent, or Degree in Human Resources or related field
Must be unemployed
0–2 years HR administration experience
Duties & Responsibilities
Prepare job advertisements and post on relevant platforms to attract suitable candidates
Review and screen CVs received from job advertisements
In collaboration with the HR team, shortlist relevant candidates in line with the selection criteria
Conduct telephonic interviews with candidates to assess suitability
Conduct probity checks and background checks on shortlisted candidates and provide feedback to relevant stakeholders
Book and coordinate logistical arrangements for recruitment and assessment processes
Coordinate and support the onboarding and integration programme for new employees
Make recommendations regarding candidate suitability based on interviews and checks
Serve as a key contact for candidates throughout the attraction, interview and offer stages
Capture and maintain employee and position management data on relevant systems
Ensure data quality and integrity standards are adhered to
Compile employee documentation and ensure HR documentation is submitted accurately and timeously
Build and maintain relationships with clients and internal and external stakeholders
Deliver on service level agreements with clients and stakeholders
Make recommendations to improve client service and fair treatment of clients
Participate and contribute to a culture that builds rewarding relationships and exceptional client service
Develop and maintain productive and collaborative working relationships with peers and stakeholders
Positively influence and participate in change initiatives
Continuously develop own expertise in terms of professional, industry and legislation knowledge
Contribute to continuous innovation through the development, sharing and implementation of new ideas
Take ownership for driving career development
Provide input into risk identification processes and communicate recommendations appropriately
Competencies
Business Acumen
Client / Stakeholder Commitment
Drive for Results
Leads Change and Innovation
Motivating and Inspiring Team
Impact and Influence
Collaboration
Self-Awareness and Insight
Diversity and Inclusiveness
Growing Talent
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