Shop Assistant Cashier / Festive Casuals

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Shop Assistant Cashier / Festive Casuals – JHB South Region

Listing Reference: click_021457
Application Closing Date: 17 September 2025
Industry: Wholesale & Retail Trade
Job Category: FMCG, Retail, Wholesale and Supply Chain
Location: Johannesburg Metropolitan
Contract Type: Fixed Term Contract
EE Position: Yes


About the Company

Clicks Group is committed to delivering service excellence and providing a customer-focused retail experience. The group is a leading health and beauty retailer in South Africa.


Job Purpose

To provide exceptional customer service through effective point of sale (POS) operations and merchandising, contributing to a positive shopping experience during the festive season.


Job Objectives

  • Execute all POS operational activities efficiently and accurately

  • Ensure accurate scanning of items and collection of payments, including clubcard rewards

  • Handle cash safely and responsibly

  • Promote and enroll customers into the Clicks clubcard program

  • Inform customers about ongoing promotions to drive sales

  • Act as a brand ambassador through friendly and professional service

  • Perform merchandising and general housekeeping tasks in line with company standards

  • Stay informed about products, promotions, and store events to assist customers

  • Support Clicks’ vision of being the first-choice health and beauty retailer


Required Knowledge

  • Basic mathematics

  • Understanding of retail/FMCG operations and merchandising

  • Stock management procedures

  • Principles of customer service excellence


Skills

  • Planning and organising

  • Problem-solving

  • Strong customer orientation

  • Verbal communication

  • Basic computer literacy

  • Numeracy


Competencies

Essential:

  • Relating and networking

  • Following instructions and procedures

  • Delivering results and meeting customer expectations

Desirable:

  • Working with people

  • Persuading and influencing

  • Coping with pressure and setbacks


Minimum Requirements

Education:

  • Essential: Grade 12 (Matric)

Experience:

  • Desirable: Experience in a customer-facing role within a retail or FMCG environment

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