Assistant Restaurant Manager

Assistant Restaurant Manager – Zululand District

Reference Number: NAN250821-4
Job Type: Permanent
Department: Casas
Reporting To: Restaurant Manager
Number of Positions: 1
Location: Ulundi, Dundee, Vryheid – KwaZulu-Natal, South Africa
Closing Date: 2025/08/28

Job Overview

Do you have fire in your belly and purpose in your heart? Nando’s is looking for a passionate and driven Assistant Restaurant Manager to support restaurant operations, lead teams, and deliver an unforgettable customer experience — all while having a little fun along the way.

Minimum Requirements

Matric (Grade 12)
2–3 years of restaurant management experience
Proficiency in Microsoft Office
Strong attention to detail and accuracy
Excellent communication skills
Ability to lead and manage a team
Solid understanding of restaurant operations

Preferred:

More than 3 years of management experience
Valid driver’s license and own transport

Key Duties and Responsibilities

1. Financial Management

Ensure accurate daily financial administration in line with Nando’s policies
Assist in managing expenses and achieving gross profit targets (stock, waste, shrinkage)
Monitor and improve business KPIs:
- Sales (YoY growth, Budget vs Actual)
- Gross Profit, Ticket Average, Customer Count, Complaints
- Labour Turnover and Payroll vs Turnover
Track daily performance against targets

2. Operational Management

Oversee stock control, hygiene, and daily compliance (Health & Safety, Maintenance)
Support audits and corrective action plans
Ensure adherence to operational standards

3. People Management

Assist with weekly rosters and shift scheduling
Support recruitment, onboarding, and training of new staff
Monitor attendance and staff discipline
Provide feedback, escalate poor performance, and maintain training records
Ensure proper handover and shift procedures are followed

4. Marketing Management

Help implement national, regional, and local marketing campaigns
Respond to customer complaints in line with policy
Support improvements based on mystery shopper reports
Execute local marketing plans to increase sales

5. Stand-In Responsibilities

Fulfil the role of Restaurant Manager during their absence

CLICK HERE TO APPLY

Assistant Restaurant Manager