Service Consultant (HPI)
Reference Number: PPS250709-4
Business Unit: PPS Health Professions Indemnity
Department: HPI
Location: Johannesburg, Gauteng, South Africa
Job Type: Permanent
Closing Date: 12 July 2025
Job Purpose:
To deliver administrative and client support services across the PPS Health Professions Indemnity business processes. The role focuses on maintaining service excellence, supporting member growth and retention, and ensuring full compliance with regulations and company policies.
Minimum Requirements:
Qualifications:
-
Undergraduate degree in Business, Administration, Risk, or Compliance
-
Postgraduate qualification (advantageous)
-
FAIS qualification and RE5 (advantageous or required post-appointment)
Experience:
-
Experience in a client-facing role with exposure to business operations
-
Financial services experience is an advantage
Computer Literacy:
-
Proficient in Microsoft Office Suite
-
Experience with database management software
Key Responsibilities:
-
Deliver professional service to clients, advisers, and internal stakeholders
-
Provide financial advice on PPS HPI products
-
Administer business processes and maintain client databases
-
Process invoices and expense claims
-
Manage diaries, travel, and calendars
-
Assist with marketing and sales initiatives
-
Maintain accurate records (filing, scanning)
-
Prepare reports and presentations
-
Ensure compliance with relevant policies and regulations
-
Support additional administrative or project-related tasks as needed
Skills & Attributes:
-
High work ethic and ability to work independently
-
Client service focused
-
Strong administrative and organizational skills
-
Attention to detail and excellent communication (written and verbal)
-
Adaptability and eagerness to learn
-
Team player with a proactive mindset
-
Strong interpersonal and problem-solving skills
-
Ability to manage multiple priorities and meet deadlines
-
Basic knowledge of financial principles and risk management
Post a Comment