Direct Sales Consultant

Company: PG Glass (PG Group)
Location: Emalahleni, Mpumalanga, South Africa
Job Type: Permanent
Posted Date: 16 July 2025
Industry: Automotive & Building Glass Replacement Services

Company Overview:

PG Glass is Southern Africa’s leading provider of auto and building glass replacement services. With over 110 fitment centres and a 24-hour contact centre, PG Glass offers services ranging from chip repairs and window replacements to windscreen wipers and SmartGlass® installations.

Purpose of the Role:

To grow, retain, and maintain customer accounts profitably through cross-selling and upselling, while delivering a low-effort customer experience in line with company expectations.

Key Responsibilities:

Sales & Growth:

Identify and secure new business opportunities.
Grow existing local accounts and National Deals.
Leverage joint marketing opportunities to drive volume.

Relationship Management:

Build strong ties with local brokers, insurance networks, and fitment centres.
Manage accounts effectively by resolving queries and handling overdue payments.

Customer Service:

Deliver consistent, high-quality service with low customer effort.
Ensure pricing is accurate, up-to-date, and properly audited.
Handle deal implementation and communicate local deals to fitment teams.

Market Intelligence:

Share insights and leads with Channel Managers (Insurance & Fleet).
Promote brand visibility through industry events and marketing material distribution.

Minimum Requirements:

Education:

Matric (Grade 12)

Experience:

Minimum 3 years of proven sales experience, especially cold calling.
Previous experience in FMCG or retail is advantageous.

Knowledge & Skills:

Negotiation and conflict resolution
Strong interpersonal and communication skills (verbal and written)
Numerical and time management skills
Presentation and facilitation abilities
Sales planning and account management
Computer literacy (e.g., MS Office, CRM tools)

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Direct Sales Consultant