Clerk: Collections (x3)

Reference Number: SAB250716-2
Closing Date: 1 August 2025
Job Type: Fixed-Term Contract
Number of Positions: 3
Location: Pretoria, Gauteng, South Africa
Job Grade: C2
Department: Financial Reporting, Finance Division
Category: Finance

Purpose of the Role:

To manage and collect outstanding debt from SABS customer accounts, focusing on overdue ledger portfolios. The role requires adherence to all statutory and organizational policies related to credit management and collections.

About SABS:

The South African Bureau of Standards (SABS) is a national institution responsible for the development, promotion, and maintenance of South African National Standards (SANS), quality assurance, and conformity assessment. SABS offers a dynamic, inclusive environment that values talent, innovation, and accountability, and is an equal opportunity employer.

Minimum Requirements:

Education:

National Diploma (NQF Level 6) in Finance, Credit Management, Accounting, or a related field

Experience:

At least 3 years’ experience in a credit management environment
Proven experience managing ledger portfolios of R6 million – R10 million/month
Experience across multiple industry sectors is essential

Key Duties and Responsibilities:

Collections & Credit Management:

Collect overdue debts and maintain accurate records
Communicate with customers (written and verbal) to meet collection targets
Flag potential bad debts and refer disputes to relevant stakeholders
Monitor and prioritize workload to meet portfolio targets
Report on account status and assist with monthly financial reporting
Maintain detailed records and archives of all interactions

Risk & Compliance:

Support fraud prevention, audit, and risk management processes
Adhere to ISO and other regulatory standards
Comply with all internal SOPs, laws, and policies
Assist in budget optimization

Stakeholder Management:

Build strong relationships with internal and external stakeholders
Respond to and resolve customer queries efficiently
Represent the department in meetings and provide reporting when needed

Key Skills & Competencies:

Strong knowledge of credit control principles
Effective verbal and written communication
High attention to detail
Ability to manage large financial portfolios
Sound decision-making and customer service orientation
Familiarity with risk and compliance frameworks

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Clerk: Collections (x3)