Account Manager – Thorburn Security Solutions
Reference Number: TSE250710-1
Closing Date: 18 July 2025
Job Type:
Permanent
Location:
Durban, KwaZulu-Natal, South Africa
Division:
Thorburn Security Solutions
Business Unit:
Tsebo Solutions Group
About the Role
This is a strategic sales and client management role focused on growing and retaining enterprise-level clients within the security services sector. The position emphasizes solution selling, integrated service offerings, and technology-driven security solutions.
Key Responsibilities
New Business Development
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Identify and engage potential enterprise clients through cold calling and networking
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Develop and maintain a strong pipeline of opportunities
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Set up meetings with decision-makers and deliver tailored presentations
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Collaborate internally to create proposals and pricing strategies
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Manage objections and close deals professionally
Client Retention and Relationship Management
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Present new products and services to current clients
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Strengthen client relationships through regular communication
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Conduct debriefs and feedback sessions to improve service delivery
Strategic Business Planning
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Attend industry events and stay informed on trends
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Provide insight to senior management on innovation and market opportunities
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Identify potential new campaigns and channels to increase revenue
Sales Operations and CRM Management
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Maintain accurate sales records using Salesforce or other CRM platforms
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Forecast targets and track sales activities
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Ensure all team members represent the company professionally
Bid and Tender Management
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Lead and manage bid qualification and submission
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Oversee tender platforms and coordinate with internal bid teams
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Assist other departments in identifying and securing tender opportunities
Skills and Competencies
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Strong leadership and communication abilities
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Financial understanding and marketing insight
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Sales-oriented with effective negotiation skills
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Skilled in spreadsheets, reporting, and CRM tools
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Goal-oriented problem solver
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Team player with a professional, client-first mindset
Qualifications and Experience
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Bachelor’s degree in a relevant field (preferred)
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At least 5 years of B2B solution selling and account management experience
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Operational experience in services (especially security) is advantageous
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Proven knowledge of physical and technology-based security solution
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