Sales Advisor

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Sales Advisor (27–40hr) – The Body Shop Somerset Mall

Listing Reference: click_020202
Apply by: 3 June 2025
Location: Somerset Mall, Cape Town
Contract Type: Permanent
Industry: Wholesale & Retail Trade
Job Category: Retail Operations
Remuneration: Market Related
Employment Equity Position: Yes


Introduction

The Body Shop, part of the Clicks Group, is looking for a passionate and customer-focused Sales Advisor. The main purpose of the role is to offer exceptional customer service, demonstrate strong product knowledge, and drive sales through effective cross-selling and up-selling.


Job Objectives

  • Drive sales in-store through cross and up-selling.

  • Minimise loss and shrinkage by following Store Operating Procedures.

  • Create a welcoming and appealing environment for customers.

  • Take ownership of promotions and ensure daily tasks are executed effectively.

  • Build brand loyalty and increase profitability through excellent service.

  • Maintain high standards of customer service at all times.


Minimum Requirements

Qualifications and Experience:

  • Matric / Grade 12 (Essential)

  • Experience in cosmetics (Advantageous)

  • Experience in a retail sales or service environment (Desirable)

Essential Competencies:

  • Strong communication skills

  • Excellent customer service skills

  • Listening and interpersonal abilities

  • Problem-solving skills

Skills and Job-Related Knowledge:

  • Good understanding of retail principles

  • Confident in customer interaction

  • Effective selling techniques

  • Basic computer literacy

  • Knowledge of stock management principles


Apply by 3 June 2025 to become part of a vibrant and purpose-driven team.

Click here to apply

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